CCE Photos
Continuing Education, Training & Innovation - A Division of Bismarck State College - 1815 Schafer St. - PO Box 5587 - Bismarck, ND 58506
Speakers and Training Bureau

 LaVonn Steiner     Reserve This Speaker 

Living Leadership: Dynamics of Communication

Listening. Communicating. Connecting. You've probably read the statistics from communication experts - we are 30% effective at listening. Learn ways to create relationships and retain customers. (2 hour breakout presentation)

YOU WILL LEARN:

  • How to leverage five modes of communication
  • 2 Strategies to increase listening skills…by as much as 50%
  • How to ask effective questions
  • How to understand the I-You ratio formula to improve listener buy-on for your point of view


Fee: Available upon request
   International leadership speaker LaVonn Steiner has delivered over 1,100 motivational presentations worldwide, including recent speaking engagements in Australia and New Zealand. LaVonn is a featured author in the New York Times Best-Selling book series, "Chicken Soup for the Soul at Work". She holds two graduate degrees and is the only speaking professional in the USA who is a certified manager, a trained scientist, a nationally awarded educator, and mother of Steve, Jean and Chris. Mayo Clinic rates her work A+.